Privacy Policy

Last updated: April 15, 2026

1. Data Controller

The controller of personal data is Identic (the "Controller").

Contact email: identic.help@gmail.com

2. Scope of Personal Data Processed

We process personal data primarily from contact communication and service operation.

2.1 Contact Data

  • name and email address provided in messages,
  • any other contact details you choose to include.

2.2 Service and Content Data

  • calculator usage context you voluntarily share via email,
  • feedback, correction requests, and calculator suggestions.

2.3 Consent and Communication Records

  • records of communication relevant to handling your request,
  • confirmation of submitted requests where applicable.

2.4 Files

  • optional attachments you send (for example screenshots or supporting documents).

2.5 Technical Data and Cookies

  • no public user account system is used for calculators,
  • essential technical cookies may be used for administration and security.

3. Purposes of Processing

We process personal data for the following purposes:

  • handling inquiries and communication,
  • operating and improving the Service,
  • service administration and internal records,
  • compliance with legal obligations (such as accounting/tax where applicable),
  • security and abuse prevention.

4. Legal Bases for Processing

  • Art. 6(1)(b) GDPR: pre-contractual steps and communication related to requested services,
  • Art. 6(1)(c) GDPR: compliance with legal obligations,
  • Art. 6(1)(f) GDPR: legitimate interests (service security, operation, and internal notifications).

5. Data Retention

  • inquiry and communication data: for as long as needed to handle the request and protect legal claims,
  • accounting/tax data: according to legal requirements (typically 10 years where applicable),
  • technical admin cookie data: up to 7 days where this mechanism is used.

6. Data Recipients (Processors)

Data may be processed via the following service providers:

  • Supabase (database and file storage),
  • Vercel (application hosting),
  • Resend (email notifications),
  • Discord webhook (internal notifications about inquiries).

These providers process data only to the extent necessary for operating the Service for the Controller.

7. Transfers to Third Countries

Some providers may process data outside the EU/EEA. In such cases, appropriate GDPR safeguards are used (for example, standard contractual clauses).

8. Data Subject Rights

You have the right to:

  • access, rectify, and complete your data,
  • request erasure or restriction of processing where GDPR conditions are met,
  • object to processing based on legitimate interests,
  • data portability where processing is automated and applicable,
  • lodge a complaint with the Slovak Data Protection Authority.

Requests can be sent to identic.help@gmail.com.

9. Cookies

We may use an essential technical cookie for admin authentication where administration features are used. This cookie is necessary for secure administration operation and has a limited lifespan (up to 7 days).

10. Data Security

We apply technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration, including:

  • encryption in transit (HTTPS/SSL),
  • regular security updates,
  • access controls for authorized persons only,
  • regular backups and security monitoring.

11. Changes to This Privacy Policy

The Controller may update this Privacy Policy at any time. Changes will be published on this page with the updated "Last updated" date.

12. Contact

If you have questions or want to exercise your GDPR rights, contact us at identic.help@gmail.com.

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